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time slot

Posted: Fri Nov 12, 2010 2:17 pm
by Anders
Exists a time slot for online filing? e.g. 8 am to 6 pm?

Re: time slot

Posted: Tue Nov 16, 2010 1:15 pm
by D. Van Haken
Unless there is a scheduled or unscheduled outage of the server, one can file 24 hours by 7 days, hence at all time exceptions excluded.
When you would like to contact EPO User support then you are limited to:
Monday to Friday, 08.00-18.00 hrs CET

as stated on the website.

The availability of the Online filing can also be checked on the website home page, left hand side at the bottom):

Online Filing availability
EPO server
The EPO's server for Online Filing is available.
DPMA server
The DPMA's server for Online Filing is available.