Timeframe for validating OPS account

[likharev]

Hi,
how long it usually takes to validate and setup non-pay ops user account, I applied last week and still no response.

Thank you.

[EPO / OPS Support]

Dear user,

If I am correct assuming that you use same user name here as you did for OPS then I can tell you that your account was activated 6 days and 4 hours ago and I can assure you that you did get automated email message right after we activated it. If you just by chance really did not get the email, you would noticed that you are activated if you would try to login at least once in last 6 days which according to the log you did not do. The other possibility is that you did not use proper email address in your registration - that you can check once you log in to see your account details.

Please read OPS documentation available on our website if you need more details on how to use OPS v 3.1

Kind regards,
OPS support

[likharev]

Hi,
the only email I received is the email that reads:

"Your registration details are now being validated by the European Patent Office (EPO)"

but I have access and I can create apps.

Thank you.

[EPO / OPS Support]

You were suppose to get another email, which system send automatically after we activate your gateway and portal, so I am not really sure what happened in you case. Could be that our email ended up in your Junk inbox? In any case, it seem that now you are able to proceed.

Best regard,
OPS support