V5SP3: Filing in Germany no longer possible?

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Hanno
Posts: 6
Joined: Tue Jul 20, 2010 12:40 pm

V5SP3: Filing in Germany no longer possible?

Post by Hanno » Tue May 31, 2011 1:58 pm

After installing SP3, when setting up a new German application, File Mananger keeps asking for the number of figures - although this number was already input. A no-go error is displayed. What's going on here?


D. Van Haken
Posts: 70
Joined: Thu Jan 29, 2009 2:14 pm

Re: V5SP3: Filing in Germany no longer possible?

Post by D. Van Haken » Tue May 31, 2011 4:02 pm

Dear Hanno,

You are correct, after installing V5SP3 an error is now occurring when drafting the DE2007. Our apologies for the inconvenience it is causing.

We'll provide an update to solve this issue asap. We expect it to be available for download tomorrow. It will also be made available via LiveUpdate.
regards,

Dirk Van Haken
Product Manager Online Filing
EPO


D. Van Haken
Posts: 70
Joined: Thu Jan 29, 2009 2:14 pm

Re: V5SP3: Filing in Germany no longer possible?

Post by D. Van Haken » Tue May 31, 2011 4:44 pm

Dear Hanno,
all,

An update is being prepared to be distributed via LiveUpdate, available probably tomorrow (1st June).
In case you must file now and can not wait till 1st June, you can apply the following patch:

<patch is removed, see below>

The update is now (1/6/2011) available for download on our website:
http://www.epo.org/applying/online-serv ... ad_de.html

The file itself can be found here:
http://docs.epoline.org/epoline/product ... ch5004.exe
regards,

Dirk Van Haken
Product Manager Online Filing
EPO


D. Van Haken
Posts: 70
Joined: Thu Jan 29, 2009 2:14 pm

Re: V5SP3: Filing in Germany no longer possible?

Post by D. Van Haken » Wed Jun 01, 2011 5:33 pm

Updated:

The update is now (1/6/2011) available for download on our website:
http://www.epo.org/applying/online-serv ... ad_de.html

The file itself can be found here:
http://docs.epoline.org/epoline/product ... ch5004.exe
regards,

Dirk Van Haken
Product Manager Online Filing
EPO


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